Arbiters of Truth

Tensions between major social media platforms and the Indian government have reached a new high. In recent months, India has demanded that Twitter remove a range of content critical of the government and has even sent police to Twitter’s offices in New Delhi in what Twitter has called “intimidation tactics”. The government recently instituted new rules that exert strong control over how companies operating in India govern their platforms—rules that have already prompted a legal challenge from Whatsapp in Indian court. 

In March 2019, a shooter carried out two mass killings at mosques in Christchurch, New Zealand, livestreaming the first shooting on Facebook. Two months later, New Zealand Prime Minister Jacinda Ardern and French President Emmanuel Macron convened the Christchurch Call—a commitment joined by both governments and technology companies “to eliminate terrorist and violent extremist content online.”

The wait is over. Four months after Facebook indefinitely banned Donald Trump from its platform following the Capitol riot, the Facebook Oversight Board—the platform’s self-appointed quasi-court—has weighed in on whether or not it was permissible for Facebook to do so. And the answer is ... complicated. Mark Zuckerberg can still keep Trump off his platform for now, but the board says that Facebook must review its policies and make a final decision about the former president’s fate within six months.

This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic talked to Sean Li, who until recently was the head of Trust and Safety at Discord. Discord is experiencing phenomenal growth and is an established player in a space that is the new hot thing: audio social media. And as the head of Trust and Safety, Sean was responsible for running the team that mitigates all the bad stuff that happens on a platform.